Communication: for Business and Secretarial Students

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Language: English

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In ITIL 2011, Request Fulfilment has been completely revised. Provision of structures that provide a high level of safety and service under all conditions (e.g., mitigation of hazards to structures, optimization of service life and safety through better system preservation). In making choices, owners should be concerned with the life cycle costs of constructed facilities rather than simply the initial construction costs.

Pages: 276

Publisher: Palgrave; 2nd edition (June 17, 1979)

ISBN: 0333261755

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