Creativity _ A Sociological Approach (Palgrave Studies in

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Language: English

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As a result of the work, 40% of infrastructure related outages have been eliminated due to tighter policies and controls around Incident, Problem, and Change Management. Was there adequate support to the program? Information from process evaluations is useful for understanding how program impact and outcome were achieved and for program replication. Change management ensures that all areas follow a standardized process when implementing change into a production environment. HCL has been consistently rated as No. 1 in Customer Satisfaction by DQ – IDC survey.

Pages: 123

Publisher: Palgrave Pivot; 1st ed. 2015 edition (September 18, 2015)

ISBN: 1137531215

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