slide:ology: The Art and Science of Creating Great

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Although the ITIL covers a number of areas, its main focus is on IT Service Management. Adherence will also ensure UALR is in compliance with national and State of Arkansas legal and regulatory standards, and is capable of supporting UALR’s mission and vision for growth. The evaluation is also very important for the clients and possibly third parties. OTSO develops, controls and implements operational plans which include the preparing of technical specifications, evaluation criteria, acceptance test criteria, facilities engineering plans and budget estimates to maintain operational systems.

Pages: 296

Publisher: O'Reilly Media; 1 edition (August 12, 2008)

ISBN: B008PGILXE

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